Agreement to Our Legal Terms

We are SteadySend ("Company," "we," "us," or "our"), a company registered in the Netherlands. Our VAT number is NL005246385B74.

We operate the website https://steadysend.app and any related products and services that refer or link to these legal terms (collectively, the "Services").

You can contact us by email at info@steadysend.app.

These Legal Terms form a legally binding agreement between you, whether personally or on behalf of an entity, and SteadySend concerning your access to and use of the Services. If you do not agree with all of these Legal Terms, you must discontinue use of the Services immediately.

We may update these Legal Terms from time to time. Modified terms become effective upon posting or upon notice to you by email, and your continued use of the Services after the effective date constitutes acceptance of the updated terms.

The Services are intended for users who are at least 13 years of age. If you are a minor in your jurisdiction, you may only use the Services with the permission and supervision of a parent or guardian.

We recommend that you print a copy of these Legal Terms for your records.

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or would subject us to any registration requirement in that jurisdiction or country.

The Services are not tailored to comply with industry-specific regulations such as HIPAA, FISMA, or GLBA. If your use would be subject to those laws, you may not use the Services.

2. Intellectual Property Rights

Our intellectual property

We are the owner or licensee of all intellectual property rights in the Services, including the source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, and all related trademarks, service marks, and logos.

Our content and marks are protected by copyright, trademark, and other intellectual property laws and treaties throughout the world. They are provided "AS IS" for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the prohibited activities section below, we grant you a non-exclusive, non-transferable, revocable licence to access the Services and download or print a copy of content you have properly accessed, solely for personal, non-commercial use or internal business purpose.

Except as expressly set out in these Legal Terms, no part of the Services and no content or marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written permission.

If you want to make any use of the Services, content, or marks beyond what is expressly permitted, contact us at info@steadysend.app.

We reserve all rights not expressly granted to you in and to the Services, content, and marks. Any breach of these intellectual property rights will constitute a material breach of these Legal Terms and your right to use the Services will terminate immediately.

Your submissions and customer content

If you send us questions, comments, suggestions, feedback, or other information about the Services ("Submissions"), you assign to us all intellectual property rights in those Submissions, and we may use them without acknowledgment or compensation to you.

The Services may also allow you to create, upload, submit, store, send, or otherwise make available templates, signatures, variables, notes, files, and other material in connection with your account and workspace ("Customer Content").

You retain ownership of your Customer Content, subject to the limited licence you grant us to operate and support the Services as described in these Legal Terms.

You remain solely responsible for your Submissions and Customer Content, and you agree to reimburse us for losses we suffer due to your breach of these Legal Terms, third party intellectual property rights, or applicable law. We may remove, disable, or restrict access to Customer Content if we reasonably believe it is harmful, unlawful, or in breach of these Legal Terms.

3. User Representations

By using the Services, you represent and warrant that:

All registration information you submit will be true, accurate, current, and complete.
You will maintain the accuracy of that information and promptly update it as necessary.
You have the legal capacity to agree to and comply with these Legal Terms.
You are not under the age of 13.
If you are a minor in your jurisdiction, you have received parental permission to use the Services.
You will not access the Services through automated or non-human means, such as bots or scripts.
You will not use the Services for any illegal or unauthorized purpose.
Your use of the Services will not violate any applicable law or regulation.

If you provide information that is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account and refuse all current or future use of the Services.

4. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and are responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that the username is inappropriate, obscene, or otherwise objectionable.

5. Purchases and Payment

We accept payment methods that are made available through our third-party payment processor at checkout. Available payment methods may vary depending on your country, device, and the configuration of our payment processor.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Services. You agree to promptly update your email address, payment method, and payment card expiration date so we can complete your transactions and contact you as needed.

Sales tax will be added to prices where required. We may change prices at any time. All payments shall be in Euros.

You agree to pay all charges at the prices then in effect and authorize us to charge your chosen payment provider upon placing an order. We reserve the right to correct pricing errors even if payment has already been requested or received.

We may refuse any order placed through the Services and may limit or cancel quantities purchased per person, household, or order, including orders placed under the same customer account, payment method, or billing or shipping address. We may also limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

6. Subscriptions

Billing and renewal

Your subscription will continue and automatically renew unless cancelled. You consent to our charging your payment method on a recurring basis without requiring prior approval for each recurring charge until you cancel the applicable order. The length of your billing cycle depends on the subscription plan you choose.

Free trial

We offer a 14-day free trial to new users who register with the Services. At the end of the free trial, your account will be charged according to the subscription you selected.

Cancellation

You may cancel your subscription at any time by logging into your account. Unless required by applicable law, subscription fees already paid are non-refundable and we do not provide refunds or credits for partial billing periods or unused time. Your cancellation will take effect at the end of the current paid term, and you will not be charged again for the next renewal period after cancellation takes effect. If you have any questions or are unsatisfied with our Services, contact us at info@steadysend.app.

Fee changes

We may change subscription fees from time to time and will communicate price changes to you in accordance with applicable law.

7. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make them available. The Services may not be used in connection with any commercial endeavours except those specifically endorsed or approved by us.

As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create a collection, compilation, database, or directory without our written permission.
Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information such as passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services.
Disparage, tarnish, or otherwise harm us or the Services.
Use information obtained from the Services to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable law or regulation.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit viruses, Trojan horses, spam, or other harmful material.
Engage in any automated use of the system, including scraping, data mining, robots, or similar tools.
Delete copyright or other proprietary rights notices from any content.
Attempt to impersonate another user or person or use another user’s username.
Upload or transmit spyware, web bugs, passive collection mechanisms, or similar tracking technology.
Interfere with, disrupt, or create an undue burden on the Services or connected networks.
Harass, annoy, intimidate, or threaten our employees or agents.
Attempt to bypass measures designed to prevent or restrict access to the Services.
Copy or adapt the Services’ software, including HTML, JavaScript, or other code.
Decipher, decompile, disassemble, or reverse engineer any software forming part of the Services, except as permitted by law.
Use, launch, develop, or distribute automated systems such as spiders, robots, scrapers, or unauthorized scripts.
Use a buying agent or purchasing agent to make purchases on the Services.
Collect usernames or email addresses for unsolicited email or create accounts by automated means or under false pretences.
Use the Services to compete with us or for any revenue-generating commercial enterprise not approved by us.

8. Customer Content

The Services allow you to create, upload, store, organize, and share templates, signatures, variables, drafts, notes, and other material in connection with your workspace ("Customer Content"). Customer Content may be visible to users within your workspace based on your plan, permissions, and workspace configuration.

When you create or make available Customer Content, you represent and warrant that:

Your Customer Content does not and will not infringe any third-party proprietary rights, including copyright, trademark, trade secret, patent, or moral rights.
You own your Customer Content or have all necessary rights, licences, permissions, and consents to upload, store, use, and share it through the Services.
Your Customer Content is not false, misleading, fraudulent, or unlawful.
Your Customer Content is not obscene, abusive, defamatory, hateful, discriminatory, threatening, or otherwise objectionable.
Your Customer Content does not include malware, tracking code, spyware, or other harmful or disruptive material.
Your Customer Content does not violate privacy, publicity, data protection, consumer protection, child safety, export control, or other applicable laws.
Your Customer Content does not contain unsolicited promotions, spam, or other unauthorized commercial material.
Your Customer Content does not otherwise violate these Legal Terms or help others do so.

Any use of the Services in violation of the foregoing violates these Legal Terms and may result in termination or suspension of your rights to use the Services.

9. Licence to Operate the Services

To the extent necessary for us to provide, host, secure, back up, support, and improve the Services, you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, transmit, display, and make technical modifications to your Customer Content. This licence is granted only for the purpose of operating the Services for you and your workspace, complying with law, preventing abuse, and enforcing these Legal Terms.

This licence does not transfer ownership of your Customer Content to us. Except as described in these Legal Terms, we will not use your Customer Content for public marketing, advertising, or resale without your separate permission.

We do not claim ownership over your Customer Content. You retain ownership of your Customer Content and any associated intellectual property rights, subject to the rights granted in this section.

We may retain and use copies of Customer Content as reasonably necessary for backups, legal compliance, fraud prevention, dispute resolution, and enforcement of these Legal Terms, even after deletion or account closure for a limited period.

10. Services Management

We reserve the right, but not the obligation, to monitor the Services for violations of these Legal Terms, take appropriate legal action against anyone who violates the law or these Legal Terms, refuse or restrict access to the Services, remove or disable excessive or burdensome content, and otherwise manage the Services in a manner designed to protect our rights, property, and the proper functioning of the Services.

11. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy at /privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

The Services are hosted in the Netherlands. If you access the Services from a region with laws governing personal data collection, use, or disclosure that differ from those in the Netherlands, then through your continued use of the Services, you are transferring your data to the Netherlands and expressly consent to that transfer and processing.

We do not knowingly accept, request, or solicit information from children under 13 or knowingly market to them. If we learn that a child under 13 has provided personal information without the required parental consent, we will delete that information as quickly as reasonably practical.

12. Term and Termination

These Legal Terms remain in full force and effect while you use the Services. Without limiting any other provision of these Legal Terms, we reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services to any person for any reason or no reason, including for breach of any representation, warranty, covenant, or applicable law or regulation.

We may terminate your use of the Services, delete your account, and remove content or information you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your account, you are prohibited from registering and creating a new account under your own name, a fake or borrowed name, or the name of any third party, even if acting on behalf of that third party. We may also pursue civil, criminal, and injunctive remedies.

13. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason, without notice. We are under no obligation to update information on the Services and are not liable for any modification, price change, suspension, or discontinuance.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors. We may revise, suspend, discontinue, or otherwise modify the Services without notice, and we have no liability for loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance.

14. Governing Law

These Legal Terms are governed by and interpreted under the laws of the Netherlands, excluding the United Nations Convention on Contracts for the International Sales of Goods.

If your habitual residence is in the EU and you are a consumer, you also benefit from any mandatory provisions of the law in your country of residence. You and SteadySend agree to submit to the non-exclusive jurisdiction of the courts of Noord Holland, meaning you may bring claims in the Netherlands or in the EU country in which you reside.

15. Dispute Resolution

Informal resolution

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms, the parties agree to first attempt to resolve any dispute informally for at least thirty (30) days. Informal resolution begins when one party sends written notice of the dispute to the other party.

Court proceedings

If a dispute cannot be resolved informally, either party may bring the dispute before the courts that have jurisdiction under Section 14 of these Legal Terms.

Nothing in this section limits either party's right to seek urgent injunctive or equitable relief, or limits any mandatory consumer rights or remedies available under applicable law.

16. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information on the Services at any time, without prior notice.

17. Disclaimer

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE OF THEM, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES, AND WE ASSUME NO LIABILITY FOR ERRORS, INTERRUPTIONS, UNAUTHORIZED ACCESS, VIRUSES, OR LOSSES RESULTING FROM CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES.

18. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO $500.00 USD. Certain laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

19. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of your Contributions, your use of the Services, your breach of these Legal Terms, your violation of a third party's rights, or any harmful act toward another user connected through the Services.

We reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you must indemnify us, and you agree to cooperate with that defence.

20. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

You agree that we shall have no liability to you for any loss or corruption of such data, and you waive any right of action against us arising from any such loss or corruption.

21. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communication be in writing.

You agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or through the Services. You waive any rights or requirements under laws requiring original signatures or non-electronic records.

22. Consumer Rights

Nothing in these Legal Terms limits any rights you may have under mandatory consumer protection laws in your country of residence. If you are a consumer, you may also have the right to raise complaints with local consumer protection authorities or use dispute resolution processes made available under applicable law.

23. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms does not operate as a waiver of that right or provision.

We may assign any or all of our rights and obligations at any time. We are not responsible for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity and enforceability of the remaining provisions.

No joint venture, partnership, employment, or agency relationship is created between you and us as a result of these Legal Terms or your use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them, and you waive any defences based on the electronic form of these Legal Terms and the lack of signing by the parties.

24. Contact Us

To resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

SteadySend
info@steadysend.app

Terms and Conditions