Privacy Policy
Last updated: January 1, 2024
1. Introduction
SteadySend ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect information you provide directly:
- Account information (name, email, password)
- Profile information (company name, preferences)
- Content you create (templates, variables)
- Communications with us (support requests)
We automatically collect:
- Device information (IP address, browser type)
- Usage data (features used, time spent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect, investigate, and prevent fraudulent activities
4. Data Sharing
We may share your information with:
- Service providers who assist in our operations
- Professional advisors (lawyers, accountants)
- Authorities when required by law
- Business transferees in case of merger or acquisition
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes. You can request deletion of your data by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Object to processing
- Data portability
- Withdraw consent
8. Cookies
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings, though this may affect functionality.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
10. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting on our website or sending you an email. Your continued use of the Service constitutes acceptance of changes.
12. Contact Us
For privacy-related questions or to exercise your rights, contact us at privacy@steadysend.app